![]() ![]() HSS is the Hotspot Shield VPN software, and users have said they’ve fixed the Windows Defender Firewall rule error by reinstalling Hotspot Shield. Click Get Hotspot Shield on the software’s homepage to reinstall the latest version of the software.Restart Windows after uninstalling Hotspot.Click Yes to provide further confirmation to uninstall the software.So Spectrum isn't blocking the traffic into your building, their router is blocking VPN traffic to their cable modem. If you have your users connect directly to the cable modem, you'll find that they will be able to connect to the VPN. Select the Hotspot Shield software, and then select the Uninstall option. The problem is the Spectrum Wave 2 - RAC2V1S/RAC2V2S router.Input appwiz.cpl in the Open box and click OK to open the Windows uninstaller. ![]() Launch Run by pressing the Windows key + R keyboard shortcut.If you are using Wi-Fi, please try switching to a cable Ethernet connection. ![]()
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